Shipping Policy

At Maison Arigato, we strive to provide a smooth and reliable delivery experience. Please review the information below regarding order processing, shipping, and delivery.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information when available.

Please note that processing times may vary during periods of high demand, holidays, or unforeseen circumstances.

Shipping Times

Delivery times vary depending on the destination, shipping carrier, and product availability. Estimated delivery times will be provided during checkout or communicated when applicable.

Please note that delivery estimates are not guaranteed and may be affected by customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

Tracking Your Order

Once your order has been shipped, tracking information will be provided by email when available. Please allow some time for tracking details to update after your shipment has been dispatched.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Maison Arigato is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

Lost or Delayed Shipments

While we work closely with our shipping partners to ensure reliable delivery, delays may occasionally occur. If you experience a significant delay or believe your package may be lost, please contact our customer support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact us at support@maisonarigato.com.

Thank you for shopping with Maison Arigato.